Phone number: 302-200-3480
Bus. Hours: M-F 10AM-7PM EST
Our merchant, BuyGoods, is processing your order. Your purchase statement (i.e. on your bank or credit card statement) will be listed under "BuyGoods*Nicoya PuraTea". It is important for you to inform the cardholder, if different from yourself, that this will appear. Upgrades and multiple purchases will show up as multiple listings on your statement.
Please feel free to contact our support team at 1-800-390-6035 from the US or +1-208-345-4245 from other countries
Continental United States 5-7 business days International (and Alaska, Hawaii) 10-14 business days We ship all orders with UPS and FedEx in partnership with the USPS. Orders placed on weekdays will be shipped by the next working day. Orders shipped on weekends will be shipped the following Monday, barring US postal holidays. Within one day of your item shipping, you will receive an e-mail notification containing order information and a tracking link. If delivery is refused or returned and the item is received back at our fulfillment center, your order will be refunded less shipping costs. An order marked as delivered that subsequently goes missing is the responsibility of the purchaser. Ensure that you have a safe, secure location to receive shipment. Check with the courier if an order is marked delivered but you have not received it.
Please contact us at any time with questions or concerns regarding shipping or tracking of your order.
To receive a full refund, we must receive all products back at our fulfillment center within ninety (90) days of the original order. Inside the package, include a written or printed note with the following information
Failure to meet any of the above requirements will void any refund obligations. Shipping costs for returns are the responsibility of the purchaser. Your refund will be issued to the payment provider through which the purchase was made once the return is received in the manner outlined above. Depending on your payment provider’s processing times, please allow 3-5 business days for the refund to clear.
International shipping fees are nonrefundable under any circumstances. Refunds, however, can be issued for returns on international orders and these will be processed according to the same requirements as listed above. Shipping costs for international returns, including any customs charges or additional fees incurred, are again the responsibility of the purchaser.
All digital items are covered under a 90 day no questions asked money back guarantee. We must receive a request for refund within ninety (90) days of your original purchase to process your return.
Please contact us through our provided contact information at any time to initiation a digital return. Use of our website implies consent and compliance with all conditions as listed in our Terms & Conditions
* Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using our products.
Testimonials, case studies, and examples found on this page are results that have been forwarded to us by users of "Nicoya PuraTea" products and related products, and may not reflect the typical purchaser's experience, may not apply to the average person and are not intended to represent or guarantee that anyone will achieve the same or similar results. BuyGoods is the retailer of this product. BuyGoods is a registered trademark of BuyGoods, a Delaware corporation located at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA and used by permission. BuyGoods role as retailer does not constitute an endorsement, approval or review of this product or any claim, statement or opinion used in promotion of this product. Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.